# SMS Delivery Receipt Delays from Twilio to Globe Philippines

- Provider: [Twilio](https://down.guide/providers/twilio)
- Confidence: Confirmed
- Impact: Degraded
- lasted 13h 17m
- started 2026-11-07 21:22 UTC
- SMS, APAC
- apac
- id: DWN-e5fe493f70
- Official page: https://stspg.io/9twgn7wdgg76

## Summary
Twilio says SMS delivery receipts from Twilio to Globe network subscribers in the Philippines were delayed, while message delivery may have succeeded. Twilio observed recovery, and the incident is now resolved with receipts operating normally.

_Written by anthropic/claude-haiku-5.5 from Twilio's own updates._

## Updates from Twilio
### 2026-11-07 21:22 UTC: investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe network subscribers in the Philippines. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

### 2026-11-07 23:09 UTC: monitoring
We have observed a recovery in SMS delivery receipts from Twilio to Globe network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### 2026-11-08 01:12 UTC: monitoring
We have observed a recovery in SMS delivery receipts from Twilio to Globe network subscribers in the Philippines and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

### 2026-11-08 05:18 UTC: monitoring
We have observed a recovery in SMS delivery receipts from Twilio to Globe network subscribers in the Philippines and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

### 2026-11-08 10:39 UTC: resolved
The incident has been resolved and SMS delivery receipts from Twilio to Globe network subscribers in the Philippines are operating normally.

From the builder: does your app depend on Twilio? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=twilio) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Twilio.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-e5fe493f70), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.