# Slowdown in video processing

- Provider: [api.video](https://down.guide/providers/api-video)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 49m
- started 2025-12-10 10:09 UTC
- Web services
- id: DWN-e7afdcb37c
- Official page: https://stspg.io/1n5bv46nqvy9

## Updates from api.video
### 2025-12-10 10:09 UTC: investigating
We are currently experiencing a significant slowdown in the processing of our customers' videos.
Your content currently being processed may remain stuck in the queue.
An internal investigation is underway to identify the cause of this issue.
We will update this status as soon as possible.

### 2025-12-10 10:51 UTC: identified
The root cause has been identified, a fix is being deployed

### 2025-12-10 10:58 UTC: resolved
Queue has been treated, service is back to normal.
An hypervisor failure was identified has the root cause of the slowdown

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