# Media encoding delays

- Provider: [Wistia](https://down.guide/providers/wistia)
- Confidence: Confirmed
- Impact: Degraded
- lasted 0m
- started 2026-08-03 18:54 UTC
- Group Record, Edit, Encoding +2
- id: DWN-e8c508ba70
- Official page: https://status.wistia.com/incident/cmsdl8yhu024w0kpp3ro9qhz6

## Updates from Wistia
### 2026-08-03 18:54 UTC: resolved
Type: Incident
 Duration: 19 hours and 12 minutes
 Affected Components: Group Record, Edit, Encoding, Record, Live
 Aug 4, 14:06:47 GMT+0 - Resolved - This incident has been resolved. A fix was implemented, the backlog has been processed and encoding time has returned to normal. Aug 3, 22:16:49 GMT+0 - Monitoring - After implementing a fix the encoding system has caught up, we are continuing to monitor. Aug 3, 18:54:25 GMT+0 - Monitoring - We've identified and implemented a fix for an issue that is causing encoding delays. We expect delays to continue as we work through a backlog of jobs.

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