- Level
- confirmed
- Worst impact
- Degraded
- Down Index
- 21of 100
What to do
Check whether your product depends on Rollbar. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 10m it lasted.
Anything that failed between 2025-09-03 16:53 UTC and 2025-09-03 21:03 UTC may need a replay.Subscribe to Rollbar's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=rollbar works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Rollbar 6
- investigating
We're investigating an issue with elevated error rates on [api.rollbar.com](http://api.rollbar.com "api.rollbar.com") affecting occurrence ingestion.
provider
- identified
We've identified the likely root cause, and are working on implementing a fix.
provider
- identified
We're continuing to work on a fix for this issue.
provider
- identified
We've implemented a fix and are monitoring the results.
provider
- resolved
This incident has been resolved. We'll publish a postmortem in the coming days.
provider
- resolved
**# Incident Report Summary of the Incident and Impact** From 2025-09-03 05:35 PT until approximately 14:03 PT, the Rollbar ingestion API) served a high rate of 502 errors because a particular traffic pattern exhausted the resources available to other traffic. The range of 502 errors ranged from 30% to 60% of requests during the incident. Once the root cause was identified and mitigated, error levels returned to below 0.01%. The Web App and Processing tiers were not affected. [1] POST requests to api.rollbar.com/api/1/item , api.rollbar.com/api/1/item_batch/ , api.rollbar.com/api/1/items/ Follow-Up Actions We've identified follow-up actions to mitigate going forward 1) the length of similar incidents (completed), 2) the possibility of similar incidents (planned).
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-e9851b9687
Is Rollbar still down?
No, this incident was resolved 2025-09-03 21:03 UTC. For Rollbar's live state, see https://down.guide/providers/rollbar.
How long did it last?
4h 10m, from 2025-09-03 16:53 UTC to 2025-09-03 21:03 UTC, by the times Rollbar posted.
What caused it?
Rollbar hasn't published a root cause. If it does, it shows here.
Where does this come from?
Rollbar's official status page, https://status.rollbar.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.