# Canada Post Service Degradation

- Provider: [Shippo](https://down.guide/providers/shippo)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 15m
- started 2026-11-13 11:29 UTC
- Canada Post
- ca
- id: DWN-e98ecf6481
- Official page: https://stspg.io/16jx2732lnxm

## Summary
Shippo says it is investigating a service degradation affecting Canada Post. The provider reports an elevated error rate on Canada Post rating requests, so rate quotes are currently failing and some label purchases may fail as a downstream impact. Tracking is working normally.

_Written by anthropic/claude-haiku-5.5 from Shippo's own updates._

## Updates from Shippo
### 2026-11-13 11:29 UTC: investigating
we're seeing an elevated error rate with Canada Post rating requests detected through our internal monitoring system.
Impact: Rate quotes are currently failing, and some label purchases may fail as a downstream impact. Tracking is working normally.
We've contacted Canada Post and are monitoring closely. We'll update you when we hear back from Canada Post or when the situation changes.

### 2026-11-13 11:44 UTC: resolved
The issue has been resolved and the service is operating normally.

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