# API Service Degradation

- Provider: [Chargebee](https://down.guide/providers/chargebee)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 2h
- started 2026-09-29 12:35 UTC
- API (US)
- us
- Chargebee states the impact was 2026-09-29 11:58 to 12:08 UTC (10m)
- id: DWN-e9bdfcb07f
- Official page: https://stspg.io/kj21vym0q2rr

## Updates from Chargebee
### 2026-09-29 12:35 UTC: monitoring
Between 11:58 UTC and 12:08 UTC, we experienced a brief service interruption in the US region that resulted in failed API requests for some merchants. Services have recovered, and we are currently monitoring the systems for continued stability.

### 2026-09-29 14:35 UTC: resolved
This incident has been resolved.

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