# \[grok.com\] Usage data slow or unavailable for some users.

- Provider: [xAI](https://down.guide/providers/xai)
- Confidence: Confirmed
- Impact: Major outage
- lasted 0m
- started 2026-11-10 18:32 UTC
- id: DWN-eb2128556a
- Official page: https://status.x.ai/grok-com/ps_bf5495b2ac4634a8

## Updates from xAI
### 2026-11-10 18:32 UTC: update
Status: ACTIVE
 Severity: disruption
 Updates:
 Tue, 10 Nov 2026 18:32:45 GMT 
 Investigating
 We are investigating an issue where usage data on the dashboard and the usage APIs may be slow or show no usage for some users.

### 2026-11-10 18:32 UTC: resolved
Status: RESOLVED
 Severity: disruption
 Resolved: Tue, 10 Nov 2026 19:35:48 GMT
 Updates:
 Tue, 10 Nov 2026 19:35:48 GMT 
 Resolved
 This issue has been resolved, and usage data on the dashboard and usage APIs is loading normally again.
 Tue, 10 Nov 2026 18:32:45 GMT 
 Investigating
 We are investigating an issue where usage data on the dashboard and the usage APIs may be slow or show no usage for some users.

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