# API Outage

- Provider: [Bland AI](https://down.guide/providers/bland)
- Confidence: Confirmed
- Impact: Major outage
- lasted 1h 37m
- started 2025-11-19 08:27 UTC
- API, AWS ec2-us-west-2, Cloudflare Load Balancing and Monitoring
- us, us-west-2
- id: DWN-eb6499e16d
- Official page: https://stspg.io/cpsw8ksn7x8b

## Root cause
> Currently, it looks to be due to a spike in requested data, affecting our database throughput.

[Postmortem](https://stspg.io/cpsw8ksn7x8b)

## Updates from Bland AI
### 2025-11-19 08:27 UTC: investigating
We are currently investigating an issue of requests routing to api.bland.ai failing.

### 2025-11-19 08:44 UTC: monitoring
The issue looks to have resolved, we are still identifying the root issue.

### 2025-11-19 10:04 UTC: resolved
We will be updating this with a full resolution tomorrow morning. Currently, it looks to be due to a spike in requested data, affecting our database throughput.

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