# Delay in the messages sent out

- Provider: [Courier](https://down.guide/providers/courier)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 39m
- started 2023-07-21 18:02 UTC
- id: DWN-ebabe212a5
- Official page: https://stspg.io/xh70kqbzx3hq

## Root cause
Courier promised a root-cause report on 2023-07-21 18:02 UTC; none published yet.

## Updates from Courier
### 2023-07-21 18:02 UTC: investigating
Courier has found an issue causing delay in messages being sent. We've identified the root cause and a fix is on its way to production, we'll follow up shortly with an update when the fix is live.

### 2023-07-21 18:03 UTC: identified
The issue has been identified and a fix is on its way to production

### 2023-07-21 18:27 UTC: monitoring
System looks healthy and we're monitoring closely.

### 2023-07-21 18:41 UTC: resolved
This incident has been resolved.

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