# Elevated errors on claude.ai, the Claude API, and Claude Code

- Provider: [Anthropic](https://down.guide/providers/anthropic)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 2h 29m
- started 2026-11-13 13:09 UTC
- claude.ai, Claude API (api.anthropic.com), Claude Code +1
- id: DWN-ed66074278
- Official page: https://stspg.io/264r547qtkky

## Summary
Anthropic says it is investigating elevated errors and degraded performance affecting claude.ai, the Claude API, and Claude Code. The incident status is currently investigating, with no further update yet.

_Written by anthropic/claude-haiku-5.5 from Anthropic's own updates._

## Updates from Anthropic
### 2026-11-13 13:09 UTC: investigating
We are investigating reports of degraded performance affecting claude.ai, the Claude API, and Claude Code. We will provide an update as soon as possible.

### 2026-11-13 13:52 UTC: investigating
We are investigating reports of degraded performance affecting claude.ai, the Claude API, Claude Code, and connectors (including Claude Docs and Claude Sheets).

### 2026-11-13 14:03 UTC: investigating
We are investigating reports of degraded performance affecting a variety of surfaces including claude.ai, the Claude API, Claude Code, connectors (including Claude Docs and Claude Sheets), Claude Security and Claude Managed Agents.

### 2026-11-13 14:36 UTC: investigating
We're seeing recovery on claude.ai and the Claude API, though errors may return while we continue working on this. Connectors, including Docs and Sheets, remain degraded, as do Claude in Meetings, Claude Managed Agents, Claude Security and connector use in Claude Code. Mobile apps are affected in the same way as claude.ai. We'll share another update soon.

### 2026-11-13 15:33 UTC: monitoring
Errors on claude.ai, including the mobile apps, the Claude API and Claude Code have returned to normal levels, and we are continuing to monitor. Existing connectors, including Docs and Sheets, are working again, and Claude Managed Agents and Claude Meetings are recovering. Adding a new connector on claude.ai is temporarily unavailable. Scheduled tasks and routines can run more than two hours late and some runs have been skipped, and Claude Security scans, reviews and project setup remain delayed. We'll share another update soon.

### 2026-11-13 15:38 UTC: resolved
The issue affecting multiple surfaces has been resolved.

From the builder: does your app depend on Anthropic? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=anthropic) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Anthropic.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-ed66074278), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.