# Mobile SDK endpoints and mobile push impaired in the European and Australian hosting regions

- Provider: [Intercom](https://down.guide/providers/intercom)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 40m
- started 2026-06-11 09:54 UTC
- eu
- id: DWN-ed8d66d921
- Official page: https://www.finstatus.com/incidents/01KTV1MRQ5B5FF50BE434VSW48

## Updates from Intercom
### 2026-06-11 09:54 UTC: identified
We are investing a high rate of errors in the mobile SDK endpoints and mobile push functionality in the EU and Australian hosting regions.

### 2026-06-11 10:33 UTC: resolved
For EU customers between 09:34 - 10:18UTC, and AU customers between 09:36 - 10:06UTC Mobile SDK endpoints and mobile push were impaired. This issue should now be resolved and all services are restored to normal functionality.
Please don’t hesitate to reach out to \[team@intercom.io\](mailto:team@intercom.io) if you have any further questions or if you’re still seeing any unexpected behaviour

From the builder: does your app depend on Intercom? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=intercom) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Intercom.

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