TaxJar: Degraded performance

What to do

Check whether you use TaxJar TaxJar Reporting, Tax Calculations API, Tax Rates API, Transaction Push API and 1 more. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 1h 38m it lasted.
Anything that failed between 2021-04-02 05:05 UTC and 2021-04-02 06:43 UTC may need a replay.
Subscribe to TaxJar's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=taxjar works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingApr 2, 2021, 5:05 AM UTC
We're investigating sporadic DNS errors for some internal services.
provider
identifiedApr 2, 2021, 5:43 AM UTC
The issue has been identified and a fix is being implemented.
provider
monitoringApr 2, 2021, 6:19 AM UTC
A fix has been implemented and we are monitoring the results.
provider
resolvedApr 2, 2021, 6:43 AM UTC
This incident has been resolved.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is TaxJar still down?

No, this incident was resolved 2021-04-02 06:43 UTC. For TaxJar's live state, see https://down.guide/providers/taxjar.

How long did it last?

1h 38m, from 2021-04-02 05:05 UTC to 2021-04-02 06:43 UTC, by the times TaxJar posted.

What was affected?

TaxJar named TaxJar Reporting, Tax Calculations API, Tax Rates API, Transaction Push API and 1 more.

What caused it?

TaxJar hasn't published a root cause. If it does, it shows here.

Where does this come from?

TaxJar's official status page, https://status.taxjar.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.