- Level
- confirmed
- Worst impact
- Degraded
- Components
- User Updates, List Uploads
- Down Index
- 19of 100
What to do
Check whether you use Iterable User Updates, List Uploads. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 22m it lasted.
Anything that failed between 2025-01-13 22:41 UTC and 2025-01-14 01:03 UTC may need a replay.Subscribe to Iterable's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=iterable works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Iterable 4
- identified
Our engineers have identified and are deploying a fix for an issue with ingestion delays. The current delay is roughly 4 hours. This issue only affects customers on cluster 22. You can find your cluster id displayed on the Project Settings page. Next update by 3:30PST.
provider
- identified
Ingestion backlogs on c22 are shrinking due to the deployed fix. Next update by 4:30PST.
provider
- monitoring
Ingestion on c22 has fully caught up. Our engineering team is continuing to monitor the situation.
provider
- resolved
Our engineering team hasn't detected any additional anomalies, and ingestion has been stable. This incident is now resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-eee4963439
Is Iterable still down?
No, this incident was resolved 2025-01-14 01:03 UTC. For Iterable's live state, see https://down.guide/providers/iterable.
How long did it last?
2h 22m, from 2025-01-13 22:41 UTC to 2025-01-14 01:03 UTC, by the times Iterable posted.
What was affected?
Iterable named User Updates, List Uploads.
What caused it?
Iterable hasn't published a root cause. If it does, it shows here.
Where does this come from?
Iterable's official status page, https://status.iterable.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.