Connect Outage

Summary

Red Hat says it is investigating the Connect Outage, currently in the investigating state. The provider reports it is unable to generate an access token for the Partner User Loop API following a secret rotation, causing partner eligibility checks to fail for users attempting to log in.

Written by anthropic/claude-haiku-5.5 from Red Hat's own updates.

What to do

• Check whether you use Red Hat Partner Container Certification Workflow, Partner Account Management, Partner Portal, Partner Subscriptions. Check your stack

  Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 15m it lasted.

  Anything that failed between 2026-11-14 18:03 UTC and 2026-11-14 18:18 UTC may need a replay.

• Subscribe to Red Hat's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=red-hat works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Red Hat 1

1. investigatingNov 14, 2026, 6:03 PM UTC

   Unable to generate an access token for the Partner User Loop API following the secret rotation. As a result, partner eligibility checks are failing for users attempting to log in.

   provider

Corrections

None so far.

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