# Connect Outage

- Provider: [Red Hat](https://down.guide/providers/red-hat)
- Confidence: Confirmed
- Impact: Security · Partial outage
- lasted 15m
- started 2026-11-14 18:03 UTC
- Partner Container Certification Workflow, Partner Account Management, Partner Portal +1
- id: DWN-efc828ef8a
- Official page: https://stspg.io/4lmmf1mtlrdt

## Summary
Red Hat says it is investigating the Connect Outage, currently in the investigating state. The provider reports it is unable to generate an access token for the Partner User Loop API following a secret rotation, causing partner eligibility checks to fail for users attempting to log in.

_Written by anthropic/claude-haiku-5.5 from Red Hat's own updates._

## Updates from Red Hat
### 2026-11-14 18:03 UTC: investigating
Unable to generate an access token for the Partner User Loop API following the secret rotation. As a result, partner eligibility checks are failing for users attempting to log in.

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