# Data Irregularities in the US and EU Region

- Provider: [New Relic](https://down.guide/providers/new-relic)
- Confidence: Confirmed
- Impact: Degraded
- lasted 42m
- started 2025-08-07 15:00 UTC
- Dashboards : US, Dashboards : Europe
- eu, us
- New Relic states the impact was 2025-08-07 13:51 to 15:20 UTC (1h 29m)
- id: DWN-f19b611db6
- Official page: https://stspg.io/qjxwc0m4p4lr

## Updates from New Relic
### 2025-08-07 15:00 UTC: investigating
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

### 2025-08-07 15:06 UTC: investigating
Some customers in the US and EU regions may be experiencing delayed golden signal data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.

### 2025-08-07 15:17 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-08-07 15:25 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-08-07 15:42 UTC: resolved
Between 13:51 UTC and 15:20 UTC, some customers in the US and EU region may have experienced errors sending golden signal data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.

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