# Snyk Support portal degradation

- Provider: [Snyk](https://down.guide/providers/snyk)
- Confidence: Confirmed
- Impact: Degraded
- lasted 6h 5m
- started 2026-10-23 03:56 UTC
- Support Portal
- id: DWN-f3e8b40a9c
- Official page: https://stspg.io/ryrm7spjb1fk

## Updates from Snyk
### 2026-10-23 03:56 UTC: identified
Snyk Support portal is experiencing a degradation of service. 
Users may not be able to log in to the portal at support.snyk.io to create or view support cases. 
Other options to create support cases may also be impacted. 
We have identified that this appears to be due to a related incident on the 3rd party provider. We will monitor and provide updates as they are available.

### 2026-10-23 06:20 UTC: monitoring
The 3rd party provider has implemented a fix, and initial testing indicates that it is successful. 
The Snyk Support portal should now be available, however we'll keep monitoring for a short period to ensure full service is maintained

### 2026-10-23 10:02 UTC: resolved
There have been no further interruptions to our service, declaring the incident as resolved.

From the builder: does your app depend on Snyk? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=snyk) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Snyk.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-f3e8b40a9c), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.