# Some customers in us-west-2 may experience elevated rate of API errors & higher latencies

- Provider: [Temporal Cloud](https://down.guide/providers/temporal-cloud)
- Confidence: Confirmed
- Impact: Degraded
- lasted 2h 18m
- started 2026-05-29 13:31 UTC
- us-west-2
- us, us-west-2
- id: DWN-f474cbab84
- Official page: https://stspg.io/c2dr5ll7pvph

## Updates from Temporal Cloud
### 2026-05-29 13:31 UTC: identified
Some customers in us-west-2 may experience elevated rate of API errors & higher latencies

### 2026-05-29 13:43 UTC: identified
Failover was initiated for the affected HA namespaces while we keep investigating the root cause.

### 2026-05-29 14:03 UTC: identified
We continue to investigate the root cause while implementing remediation measures. Error rates have recovered.

### 2026-05-29 14:50 UTC: identified
Error rates remain stable, and we continue to implement remediation measures while monitoring service performance closely.

### 2026-05-29 15:00 UTC: monitoring
Latencies and error rates are stable after remediation and we are continuing to monitoring it.

### 2026-05-29 15:49 UTC: resolved
Remediation has been completed at this time and we have confirmed the recovery of all affected namespaces.

From the builder: does your app depend on Temporal Cloud? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=temporal-cloud) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Temporal Cloud.

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