# Synthetics Manager

- Provider: [New Relic](https://down.guide/providers/new-relic)
- Confidence: Confirmed
- Impact: Degraded
- lasted 10h 55m
- started 2026-04-09 09:51 UTC
- Synthetics : US
- us
- New Relic states the impact was 2026-04-09 02:34 to 16:40 UTC (14h 6m)
- id: DWN-f50ca9b75a
- Official page: https://stspg.io/qjnnt1gnspw7

## Updates from New Relic
### 2026-04-09 09:51 UTC: investigating
Some customers in the US region may be experiencing delayed Synthetics Checks execution data in queries with Synthetics Job Manager.

### 2026-04-09 12:28 UTC: identified
We have identified the issue and working on a solution

### 2026-04-09 14:05 UTC: monitoring
Our team has now issued a fix and are monitoring the issue.

### 2026-04-09 16:48 UTC: monitoring
Between 02:34 UTC and 16:45 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

### 2026-04-09 20:46 UTC: resolved
Between 02:34 UTC and 16:40 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

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