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crates.io

Incident

Failing requests and timeouts

Partial outage Lasted 11h 42m · started · crates.io's page

DWN-f55a91b0f8

Level
confirmed
Worst impact
Partial outage
Components
crates.io
Down Index
43of 100

What to do

  • Check whether you use crates.io crates.io. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 11h 42m it lasted.

    Anything that failed between 2023-10-18 19:03 UTC and 2023-10-19 06:45 UTC may need a replay.
  • Subscribe to crates.io's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=crates-io works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Root cause

This appears to be caused by a significantly increased level of traffic towards our API servers.
Read the postmortem

Updates from crates.io 3

  1. investigating

    We have been seeing an elevated level of failing requests due to response timeouts over the past couple of minutes. This appears to be caused by a significantly increased level of traffic towards our API servers. We are investigating the root cause and will enable appropriate mitigations if it becomes necessary.

    provider

  2. monitoring

    The traffic levels have returned to regular levels at this point. We will continue to monitor the situation.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

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Questions about DWN-f55a91b0f8

Is crates.io still down?

No, this incident was resolved 2023-10-19 06:45 UTC. For crates.io's live state, see https://down.guide/providers/crates-io.

How long did it last?

11h 42m, from 2023-10-18 19:03 UTC to 2023-10-19 06:45 UTC, by the times crates.io posted.

What was affected?

crates.io named crates.io.

What caused it?

crates.io wrote: "This appears to be caused by a significantly increased level of traffic towards our API servers." The postmortem: https://stspg.io/k36nrbb7rbbs

Where does this come from?

crates.io's official status page, https://status.crates.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.