Quickbooks bank feeds connected by Pro Access firms to their clients are...

What to do

• Check whether you use Brex Partner API, Partner Integrations. Check your stack

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• Confirm your retries, queues and scheduled jobs caught up after the 2h 7m it lasted.

  Anything that failed between 2026-05-02 02:02 UTC and 2026-05-02 04:09 UTC may need a replay.

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Root cause

We see Quickbooks successfully syncing bank feeds initiated by Pro Access firms for their client's accounts.

Updates from Brex 4

1. investigatingMay 2, 2026, 2:02 AM UTC

   We are investigating an issue around unavailability of bank feeds connected by Pro Access firms to Quickbooks for their clients.

   provider

2. identifiedMay 2, 2026, 2:06 AM UTC

   We've identified a fix to restore bank feeds in Quickbooks for clients that have had their Pro Access firm connect the bank feed on their behalf. This change will be rolling out in a few minutes.

   provider

3. monitoringMay 2, 2026, 2:15 AM UTC

   The fix has been rolled out and we are monitoring traffic from Quickbooks.

   provider

4. resolvedMay 2, 2026, 4:09 AM UTC

   We see Quickbooks successfully syncing bank feeds initiated by Pro Access firms for their client's accounts.

   provider

Corrections

None so far.

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