# Quickbooks bank feeds connected by Pro Access firms to their clients are...

- Provider: [Brex](https://down.guide/providers/brex)
- Confidence: Confirmed
- Impact: Major outage
- lasted 2h 7m
- started 2026-05-02 02:02 UTC
- Partner API, Partner Integrations
- id: DWN-f5a3e12cb1
- Official page: https://stspg.io/pslr86k5wq2w

## Root cause
> We see Quickbooks successfully syncing bank feeds initiated by Pro Access firms for their client's accounts.

[Postmortem](https://stspg.io/pslr86k5wq2w)

## Updates from Brex
### 2026-05-02 02:02 UTC: investigating
We are investigating an issue around unavailability of bank feeds connected by Pro Access firms to Quickbooks for their clients.

### 2026-05-02 02:06 UTC: identified
We've identified a fix to restore bank feeds in Quickbooks for clients that have had their Pro Access firm connect the bank feed on their behalf. This change will be rolling out in a few minutes.

### 2026-05-02 02:15 UTC: monitoring
The fix has been rolled out and we are monitoring traffic from Quickbooks.

### 2026-05-02 04:09 UTC: resolved
We see Quickbooks successfully syncing bank feeds initiated by Pro Access firms for their client's accounts.

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