# Service Degradation Affecting ZP SMS Australia Mobile Numbers

- Provider: [Zoom](https://down.guide/providers/zoom)
- Confidence: Confirmed
- Impact: Operational
- lasted 16m
- started 2026-10-19 00:14 UTC
- SMS/MMS (Inbound/Outbound)
- au
- Zoom states the impact was 2026-10-18 22:24 to 23:34 UTC (1h 10m)
- id: DWN-f64eb0e14e
- Official page: https://stspg.io/n75bxh1c6xdx

## Updates from Zoom
### 2026-10-19 00:14 UTC: monitoring
Between 22:24 UTC - 23:34 UTC on October 18, 2026, a subset of Zoom Phone SMS users experienced inbound delays and outbound failures. The issue has resolved.

### 2026-10-19 00:31 UTC: resolved
This incident has been resolved and the affected services have been restored.

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