# Cluster connectivity and execution issues

- Provider: [CockroachDB Cloud](https://down.guide/providers/cockroachdb)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 20h 4m
- started 2026-08-04 23:46 UTC
- CockroachDB Basic/Standard
- eu, eu-west-1
- id: DWN-f7a6446c2a
- Official page: https://stspg.io/3yxk0sqch71r

## Updates from CockroachDB Cloud
### 2026-08-04 23:46 UTC: investigating
We are investigating an issue affecting a subset of Free Tier clusters in eu-west-1, where some clusters may be unable to connect or execute queries. Teams have been notified and are actively working on mitigation.

### 2026-08-04 23:47 UTC: investigating
We are investigating an issue affecting a subset of Basic clusters in eu-west1, where some clusters may be unable to connect or execute queries. Teams have been notified and are actively working on mitigation.

### 2026-08-04 23:52 UTC: investigating
We are investigating an issue affecting a subset of Basic and Standard clusters in eu-west1, where some clusters may be unable to connect or execute queries. Teams have been notified and are actively working on mitigation.

### 2026-08-05 03:55 UTC: monitoring
Teams have mitigated the immediate active impact, but work continues to ensure the problem does not recur and to fully understand the root cause. For now we will continue to monitor the situation. If you continue to experience impacts, please reach out to Support.

### 2026-08-05 19:50 UTC: resolved
Following an extended period of monitoring, the team has confirmed that the cluster remains healthy and stable.

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