Mailjet: Message Sending Delay

What to do

Check whether you use Mailjet Outgoing SMTP. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 4h 5m it lasted.
Anything that failed between 2023-12-11 15:23 UTC and 2023-12-11 19:28 UTC may need a replay.
Subscribe to Mailjet's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mailjet works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingDec 11, 2023, 3:23 PM UTC
We are currently investigating this issue.
provider
investigatingDec 11, 2023, 4:14 PM UTC
We are continuing to investigate this issue.
provider
identifiedDec 11, 2023, 4:30 PM UTC
The issue has been identified and a fix is being implemented.
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monitoringDec 11, 2023, 5:05 PM UTC
A fix has been implemented and we are monitoring the results.
provider
monitoringDec 11, 2023, 6:15 PM UTC
Different fixes are being implemented and we are monitoring the results.
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monitoringDec 11, 2023, 6:31 PM UTC
Remediation is still in progress and outbound mail continues to be delayed.
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resolvedDec 11, 2023, 7:28 PM UTC
This incident has been resolved.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Mailjet still down?

No, this incident was resolved 2023-12-11 19:28 UTC. For Mailjet's live state, see https://down.guide/providers/mailjet.

How long did it last?

4h 5m, from 2023-12-11 15:23 UTC to 2023-12-11 19:28 UTC, by the times Mailjet posted.

What was affected?

Mailjet named Outgoing SMTP.

What caused it?

Mailjet hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mailjet's official status page, https://status.mailjet.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.