- Level
- confirmed
- Worst impact
- Degraded
- Components
- JumpCloud University - US Region
- Regions
- us
- Down Index
- 23of 100
What to do
Check whether you use JumpCloud JumpCloud University - US Region in us. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 40m it lasted.
Anything that failed between 2025-07-15 17:06 UTC and 2025-07-15 18:45 UTC may need a replay.Subscribe to JumpCloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=jumpcloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from JumpCloud 2
- identified
university.jumpcloud.com is still under maintenance, and we are currently working with our third party vendor on implementing a fix to resolve the outstanding issues with the migration.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-f908498244
Is JumpCloud still down?
No, this incident was resolved 2025-07-15 18:45 UTC. For JumpCloud's live state, see https://down.guide/providers/jumpcloud.
How long did it last?
1h 40m, from 2025-07-15 17:06 UTC to 2025-07-15 18:45 UTC, by the times JumpCloud posted.
What was affected?
JumpCloud named JumpCloud University - US Region in us.
What caused it?
JumpCloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
JumpCloud's official status page, https://status.jumpcloud.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.