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PostHog

Some queries timing out

Partial outage Lasted 5h 32m · started · PostHog's page

Level
confirmed
Worst impact
Partial outage
Down Index
55of 100

Summary

PostHog says some queries are timing out at a higher rate than usual. Engineers have identified the probable cause and are preparing a fix to be merged and deployed. As of its 01:45 UTC update, timeouts were still slightly above the usual rate.

Written by anthropic/claude-haiku-5.5 from PostHog's own updates.

What to do

  • Check whether your product depends on PostHog. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 32m it lasted.

    Anything that failed between 2026-11-10 00:19 UTC and 2026-11-10 05:52 UTC may need a replay.
  • Subscribe to PostHog's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=posthog works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from PostHog 6

  1. update

    Status: Investigating We're seeing queries timing out at a higher rate than usual. Engineers are currently investigating.

    provider

  2. update

    Status: Investigating The rate of errors has fallen back into the normal range. Engineers are still investigating the cause.

    provider

  3. update

    Status: Identified Engineers have identified the probable cause, and are working on deploying a fix. We're still seeing a query timeouts at a bit more than the usual rate.

    provider

  4. update

    Status: Identified Engineers are working on preparing the fix to be merged and deployed.

    provider

  5. resolved

    Status: Resolved The fix returned error rates to normal by 06:00 UTC, and we’ve seen no more spikes since then. Sorry for the hiccups, thanks for your patience.

    provider

  6. resolved

    Status: Resolved The fix returned error rates to normal by 06:00 UTC, and we’ve seen no more spikes since then. Sorry for the hiccups, thanks for your patience.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-f964c9860b

Is PostHog still down?

No, this incident was resolved 2026-11-10 05:52 UTC. For PostHog's live state, see https://down.guide/providers/posthog.

How long did it last?

5h 32m, from 2026-11-10 00:19 UTC to 2026-11-10 05:52 UTC, by the times PostHog posted.

What caused it?

PostHog hasn't published a root cause. If it does, it shows here.

Where does this come from?

PostHog's official status page, https://www.posthogstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.