- Level
- confirmed
- Worst impact
- Degraded
- Down Index
- 22of 100
What to do
Check whether your product depends on ServiceNow Cloud Observability. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 8h 22m it lasted.
Anything that failed between 2022-09-07 18:45 UTC and 2022-09-08 03:07 UTC may need a replay.Subscribe to ServiceNow Cloud Observability's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=lightstep works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from ServiceNow Cloud Observability 4
- investigating
We are currently investigating the inability to access the Lighstep Incident Response Virtual and Live agents via the in-app Help icon. While we investigate this issue the Lightstep Incident Support Team is still available through our intercom channel found on https://lightstep.com/incident-response/docs at the bottom right of the page.
provider
- monitoring
Access to the Lightstep Incident Response Virtual and Live agents has been restored.
provider
- monitoring
The issue has been resolved and the Virtual agent/Live agent should be accessible through the Help icon.
provider
- resolved
Issue resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-f9d0dd62ca
Is ServiceNow Cloud Observability still down?
No, this incident was resolved 2022-09-08 03:07 UTC. For ServiceNow Cloud Observability's live state, see https://down.guide/providers/lightstep.
How long did it last?
8h 22m, from 2022-09-07 18:45 UTC to 2022-09-08 03:07 UTC, by the times ServiceNow Cloud Observability posted.
What caused it?
ServiceNow Cloud Observability hasn't published a root cause. If it does, it shows here.
Where does this come from?
ServiceNow Cloud Observability's official status page, https://status.lightstep.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.