# Cloud Log Exporter Unavailable

- Provider: [Grafana Cloud](https://down.guide/providers/grafana-cloud)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 2h 23m
- started 2026-07-21 18:43 UTC
- AWS Brazil - prod-sa-east-1, AWS Canada - prod-ca-east-0, AWS Germany - prod-eu-west-2 +12
- ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
- id: DWN-fa74ef0c1b
- Official page: https://stspg.io/cjjmv6qvg1wl

## Updates from Grafana Cloud
### 2026-07-21 18:43 UTC: investigating
Cloud Log Exporter is temporarily not available in the marked regions. We are currently investigating this issue and will update as soon as we have more info to share.

### 2026-07-21 20:04 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-07-21 21:06 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on Grafana Cloud? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=grafana-cloud) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Grafana Cloud.

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