- Level
- confirmed
- Worst impact
- Partial outage
- Components
- UPS, UPSDAP, UPS SurePost, UPS Mail Innovations
What to do
Check whether you use EasyPost UPS, UPSDAP, UPS SurePost, UPS Mail Innovations. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 9h 53m it lasted.
Anything that failed between 2025-09-21 04:48 UTC and 2025-09-21 14:41 UTC may need a replay.Subscribe to EasyPost's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=easypost works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from EasyPost 3
- investigating
The EasyPost engineering team is currently investigating an issue affecting UPS operations for some customers.
provider
- monitoring
The connectivity issue between EasyPost and UPS has improved. Response times and error rates are back to normal. We are continuing to monitor.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-fbffbf091c
Is EasyPost still down?
No, this incident was resolved 2025-09-21 14:41 UTC. For EasyPost's live state, see https://down.guide/providers/easypost.
How long did it last?
9h 53m, from 2025-09-21 04:48 UTC to 2025-09-21 14:41 UTC, by the times EasyPost posted.
What was affected?
EasyPost named UPS, UPSDAP, UPS SurePost, UPS Mail Innovations.
What caused it?
EasyPost hasn't published a root cause. If it does, it shows here.
Where does this come from?
EasyPost's official status page, https://www.easypoststatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.