# Realtime Redis Failover

- Provider: [Stream](https://down.guide/providers/stream)
- Confidence: Confirmed
- Impact: Operational
- lasted 0m
- started 2018-08-08 01:09 UTC
- Personalization
- Stream states the impact was about 7m
- id: DWN-fca125622a
- Official page: http://stspg.io/ef9387e49

## Updates from Stream
### 2018-08-08 01:09 UTC: resolved
Our distributed realtime cluster uses Redis (on Elasticache) for state management. A failover of the Elasticache cluster caused realtime to be unavailable for 7 minutes. This issue has been resolved and we're investigating why the failover took 7 minutes. This impacted customers using Stream's websocket, SQS or Webhook firehose systems.

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