# Elevated errors on claude.ai, Claude Code, and platform.claude.com

- Provider: [Anthropic](https://down.guide/providers/anthropic)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 2h
- started 2026-11-13 09:58 UTC
- claude.ai, Claude Console (platform.claude.com), Claude Code +1
- id: DWN-fddb40ab07
- Official page: https://stspg.io/6kqyd0c5b1gr

## Summary
The provider says it is investigating an issue with users authenticating to Claude.ai and Claude Code, first reported at 09:58 UTC on 2026-11-13. At 11:05 UTC it said a fix has been deployed and it is monitoring for recovery.

_Written by anthropic/claude-haiku-5.5 from Anthropic's own updates._

## Updates from Anthropic
### 2026-11-13 09:58 UTC: investigating
We are investigating an issue with users authenticating to Claude.ai and Claude Code. We will provide an update as soon as possible.

### 2026-11-13 11:05 UTC: monitoring
A fix has been deployed for the issue affecting Claude services and we are monitoring for recovery.

### 2026-11-13 11:58 UTC: resolved
The issue affecting claude.ai and Claude Cowork has been resolved.

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