# Cloudinary asset picker not working

- Provider: [Contentful](https://down.guide/providers/contentful)
- Confidence: Confirmed
- Impact: Operational
- lasted 27m
- started 2026-06-18 07:57 UTC
- Marketplace Apps
- id: DWN-feafec4018
- Official page: https://stspg.io/n84tf6rtbgjg

## Updates from Contentful
### 2026-06-18 07:57 UTC: investigating
We have noticed an issue where the asset picker in the Cloudinary Marketplace app is not working. We are investigating and will post an update when we know more.

### 2026-06-18 08:24 UTC: resolved
The asset picker in the Cloudinary Marketplace app was not working. The issue is resolved. Customers may need to do a hard refresh to clear their browser cache.

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