# DI SMS 365 (SMSx) \| Operator Services \| Application, Database and System Maintenance \|\| PCR Number #PCRSDI-12447

- Provider: [Sinch](https://down.guide/providers/sinch)
- Confidence: Confirmed
- Impact: Maintenance
- ongoing for 24m
- started 2026-11-11 07:00 UTC
- SMS 365 Operator RoW, SMS 365 Operator US
- us
- id: DWN-feb886cfd1
- Official page: https://stspg.io/57c4btyl08d5

## Summary
Sinch says scheduled maintenance on the application, database and system components of DI SMS 365 (SMSx) is in progress, with an end time of 11:00 GMT on 11 November 2026. The provider says this may cause potential latency for MT traffic, MO traffic and DR notifications.

_Written by anthropic/claude-haiku-5.5 from Sinch's own updates._

## Updates from Sinch
### 2026-11-04 13:52 UTC: scheduled
Services :: DI SMS 365 (SMSx)
PCR Number :: PCRSDI-12447 
Start Date and Time (GMT):: 11th November 2026 07:00 Hrs. 
End Date and Time (GMT):: 11th November 2026 11:00 Hrs. 
Impact: 
Mobile Terminating (MT) Traffic: Potential latency
Mobile Originated (MO) Traffic: Potential latency
DR Notification: Potential latency
Description: 
Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications. 
If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.

### 2026-11-11 06:01 UTC: scheduled
Maintenance will begin as scheduled in 60 minutes.

### 2026-11-11 07:00 UTC: in\_progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.

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