# Elevated Errors in ap-southeast-1

- Provider: [Ably](https://down.guide/ably)
- Level: confirmed
- Impact: Degraded
- lasted 55m
- started 2026-08-20 19:29 UTC
- Asia-Pacific (Singapore)
- ap-southeast-1, apac
- id: DWN-36794e3dc6
- Official page: https://stspg.io/br26358y47tp

## Updates from Ably
### 2026-08-20 19:29 UTC: investigating
We're experiencing an elevated level of errors in ap-southeast-1 and are currently looking into the issue.

### 2026-08-20 19:41 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-08-20 19:42 UTC: identified
We are continuing to work on a fix for this issue. Error rates have decreased to normal levels and the service is currently fully operational.

### 2026-08-20 20:12 UTC: monitoring
A fix has been implemented and we our monitoring the result. Error rates have decreased to normal levels and the service is currently fully operational.

### 2026-08-20 20:24 UTC: resolved
This incident has been resolved.

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