# Elevated Realtime Publish Errors - eu-west-1

- Provider: [Ably](https://down.guide/ably)
- Level: confirmed
- Impact: Degraded
- lasted 41m
- started 2025-07-18 14:58 UTC
- Europe (Ireland)
- eu, eu-west-1
- id: DWN-99789ca02f
- Official page: https://stspg.io/h0qy8xb7p4vb

## Updates from Ably
### 2025-07-18 14:58 UTC: investigating
We're experiencing an elevated level of realtime publish errors in eu-west-1 and are currently looking into the issue.

### 2025-07-18 14:58 UTC: investigating
We're experiencing an elevated level of realtime publish errors in eu-west-1 and are looking into the issue.

### 2025-07-18 15:23 UTC: investigating
We are continuing to investigate an elevated level of realtime publish errors in eu-west-1 for a single customer. There is no wider impact.

### 2025-07-18 15:40 UTC: resolved
We have identified the issue which relates to an internal error rate. While this was elevated, there was no impact to customers.

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