# Ably website, customer dashboard & Control API issues

- Provider: [Ably](https://down.guide/ably)
- Level: confirmed
- Impact: Major outage
- lasted 19m
- started 2025-12-05 08:59 UTC
- Ably Website
- id: DWN-9bb5c15dca
- Official page: https://stspg.io/180y0mnsxmg5

## Updates from Ably
### 2025-12-05 08:59 UTC: investigating
Customers may be experiencing connectivity issues affecting our website (ably.com), customer dashboards, the Control API (control.ably.net), the Ably blog and CMS.
Our realtime services are not affected by this issue at this time.

### 2025-12-05 09:14 UTC: monitoring
The service is recovering, we are continuing to monitor.

### 2025-12-05 09:18 UTC: resolved
This incident has been resolved.

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