# Network issues for reactor queues in us-east-1

- Provider: [Ably](https://down.guide/ably)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2023-09-28 18:50 UTC
- us, us-east-1
- id: DWN-a438044126
- Official page: https://stspg.io/v4tl12skwwry

## Updates from Ably
### 2023-09-28 18:50 UTC: resolved
We're currently experiencing network timeouts for hosted reactor queues in the us-east-1 region, we are investigating.
28th Sep 09:01 PM
Our team are continuing to investigate network timeouts for hosted reactor queues in the us-east-1 region.
28th Sep 10:03 PM
We have deployed a change to work around ongoing networking issues affecting the queues service in us-east-1. As far as we can tell, this has been successful and service performance has returned to normal. We will continue to monitor the situation.
28th Sep 10:10 PM
The service is performing normally.

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