# Elevated channel attach failure rates in ap-southeast-2

- Provider: [Ably](https://down.guide/ably)
- Level: confirmed
- Impact: Degraded
- lasted 20m
- started 2024-10-21 13:47 UTC
- Asia Pacific (Sydney)
- ap-southeast-2, apac, au
- id: DWN-c463085292
- Official page: https://stspg.io/41bmz9qn2vxq

## Updates from Ably
### 2024-10-21 13:47 UTC: identified
At 13:47 UTC we observed elevated failure rates of channel attaches to some channels in the ap-southeast-2 (Sydney) region. We have identified what we believe to be the cause and rolled out a mitigation, which completed at 14:08. No other regions were affected.

### 2024-10-21 14:08 UTC: resolved
This incident has been resolved.

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