# Degraded Performance across Affirm US Checkout Service

- Provider: [Affirm](https://down.guide/affirm)
- Level: confirmed
- Impact: Degraded
- lasted 1h
- started 2024-11-29 19:03 UTC
- US, US - Shop Pay Installments
- us
- id: DWN-140f60992c
- Official page: https://stspg.io/w0h5w6fxlnkn

## Updates from Affirm
### 2024-11-29 19:03 UTC: investigating
We are experiencing an increase in errors across services in the US related to checkout that is degrading the checkout flow. We are working on identifying the issue and will update as soon as possible.

### 2024-11-29 19:18 UTC: identified
Our teams have identified the issue and are working on fixing the issue.

### 2024-11-29 19:23 UTC: monitoring
Our teams have implemented a fix and are seeing our services recover. We will continue monitoring to ensure our services maintain operational.

### 2024-11-29 19:44 UTC: monitoring
We are seeing recoveries across our services. We are still monitoring our services to ensure they recover fully.

### 2024-11-29 20:04 UTC: resolved
Our services have fully recovered. This incident is now resolved.

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