- Level
- confirmed
- Worst impact
- Degraded
- Components
- UK - Shop Pay Installments
What to do
Check whether you use Affirm UK - Shop Pay Installments. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 26m it lasted.
Anything that failed between 2026-11-02 19:18 UTC and 2026-11-02 20:44 UTC may need a replay.Subscribe to Affirm's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=affirm works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Affirm 3
- identified
We have identified an issue affecting UK sessions that require a physical identity verification step-up. Affected sessions are being incorrectly denied rather than being routed to the appropriate identity verification provider.
provider
- monitoring
We have implemented a fix and have seen recovery. We will continue to monitor the situation to ensure that our systems are fully operational.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-224ef5ef90
Is Affirm still down?
No, this incident was resolved 2026-11-02 20:44 UTC. For Affirm's live state, see https://down.guide/affirm.
How long did it last?
1h 26m, from 2026-11-02 19:18 UTC to 2026-11-02 20:44 UTC, by the times Affirm posted.
What was affected?
Affirm named UK - Shop Pay Installments.
What caused it?
Affirm hasn't published a root cause. If it does, it shows here.
Where does this come from?
Affirm's official status page, https://status.affirm.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.