# Temporary Conversion Rate Impact via external Major US Mobile Service outage

- Provider: [Affirm](https://down.guide/affirm)
- Level: confirmed
- Impact: Degraded
- lasted 4h 14m
- started 2025-09-29 16:02 UTC
- US
- us
- id: DWN-2da0f8a54b
- Official page: https://stspg.io/jd8z4mf74s49

## Updates from Affirm
### 2025-09-29 16:02 UTC: monitoring
We are continuing to monitor a temporary degradation to Affirm US conversion rates between ~8:20 - 8:40 AM PT. User's ability to complete checkout was impacted by a service degradation to a major cell network with significant market share in the US. We have seen recovery and are continuing to confirm the details.

### 2025-09-29 20:16 UTC: resolved
This incident has been resolved.

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