# Merchant Portal Outage

- Provider: [Affirm](https://down.guide/affirm)
- Level: confirmed
- Impact: Partial outage
- lasted 3h 41m
- started 2025-06-17 13:46 UTC
- US
- us
- id: DWN-9fb7fec1fa
- Official page: https://stspg.io/8j1rx6kxqq83

## Updates from Affirm
### 2025-06-17 13:46 UTC: investigating
We are currently investigating an issue affecting the Merchant Portal. Users may be unable to access the portal at this time. Our engineering team is actively working to identify the root cause and restore functionality as quickly as possible. We’ll provide an update as soon as more information is available.

### 2025-06-17 13:47 UTC: investigating
We are continuing to investigate this issue.

### 2025-06-17 17:27 UTC: resolved
This incident has been resolved.

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