# Checkout Degradation in US/CA

- Provider: [Affirm](https://down.guide/affirm)
- Level: confirmed
- Impact: Degraded
- lasted 3h 35m
- started 2026-03-04 23:36 UTC
- US, Canada
- ca, us
- id: DWN-a03c2b9174
- Official page: https://stspg.io/fg6xp5gg481d

## Updates from Affirm
### 2026-03-04 23:36 UTC: investigating
We are currently investigating a degradation to loan authorization rate, indicating an issue in the checkout flow. We will update with new findings as soon as possible

### 2026-03-04 23:47 UTC: identified
We have performed a mitigation and have observed checkout availability recovery for all merchants. We will monitor to ensure stability.

### 2026-03-05 00:06 UTC: monitoring
We have maintained normal availability since the mitigation. We are continuing to dig into root causes on this issue.

### 2026-03-05 00:38 UTC: monitoring
We have maintained normal availability since the mitigation. We are continuing to dig into root causes on this issue.

### 2026-03-05 01:15 UTC: monitoring
Affirm's systems remain stable and we are making progress determining root cause. More updates will come shortly.

### 2026-03-05 02:03 UTC: monitoring
We are implementing a permanent fix to the mitigated issue. Checkout activity remains healthy. We will monitor the results and resolve the incident once efficacy of said fix has been confirmed.

### 2026-03-05 03:11 UTC: resolved
This incident has been resolved.

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