# Impact to all traffic

- Provider: [Affirm](https://down.guide/affirm)
- Level: confirmed
- Impact: Major outage
- lasted 2h 55m
- started 2025-10-20 07:02 UTC
- US, US, US +3
- ca, us
- id: DWN-c75bc667d2
- Official page: https://stspg.io/8pdl1xs0jfsd

## Updates from Affirm
### 2025-10-20 07:02 UTC: investigating
We are investigating a sudden drop in all successful traffic to Affirm services in the US and CA

### 2025-10-20 07:53 UTC: identified
Our teams have confirmed that the degradation is a result of a widespread issue impacting a core infrastructure provider. We are monitoring the situation closely and will update in the next 30 minutes.

### 2025-10-20 08:31 UTC: monitoring
We are continuing to monitor this issue and will update with pertinent information as the situation develops.

### 2025-10-20 09:02 UTC: monitoring
We are continuing to monitor the situation with the impacted core infrastructure partner and are looking for potential mitigations we could attempt on our side. We will update as the situation evolves.

### 2025-10-20 09:31 UTC: monitoring
Our core infrastructure provider has announced a successful mitigation measure and we are now observing recovery on all Affirm services. We will continue to monitor as service health improves

### 2025-10-20 09:58 UTC: resolved
This incident has been resolved.

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