# Merchant Dashboard Login Degradation

- Provider: [Affirm](https://down.guide/affirm)
- Level: confirmed
- Impact: Degraded
- lasted 1d 2h
- started 2025-08-27 20:29 UTC
- US
- us
- id: DWN-df260d21d3
- Official page: https://stspg.io/20x3p788dk93

## Updates from Affirm
### 2025-08-27 20:29 UTC: investigating
Some merchants may experience issues when logging into their merchant dashboards with MFA. Our teams are working on confirming the root cause of the issue and mitigating the impact. We will update as soon as possible.

### 2025-08-28 00:20 UTC: investigating
Our teams are still working on identifying the root cause of the issue.

### 2025-08-28 14:45 UTC: identified
We have identified the root cause of the issue and are working on implementing a fix.

### 2025-08-28 20:13 UTC: identified
The fix has been deployed and login functionality of the merchant dashboard has been restored. We will continue monitoring this before resolving.

### 2025-08-28 22:51 UTC: resolved
The login functionality has maintained functional and the merchant dashboard is fully functional. This incident is now resolved.

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