# Source TikTok Marketing Encountering Rate Limiting Errors

- Provider: [Airbyte](https://down.guide/airbyte)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2025-10-29 06:30 UTC
- TikTok Marketing Source
- us
- id: DWN-220789ead1
- Official page: https://status.airbyte.com/incident/cmhcedb0f00h7mbuaxdazobuw

## Updates from Airbyte
### 2025-10-29 06:30 UTC: resolved
Type: Incident
 Duration: 1 day, 12 hours and 7 minutes
 Affected Components: TikTok Marketing Source
 Oct 30, 18:36:54 GMT+0 - Resolved - This incident has been resolved. Oct 30, 18:36:53 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Oct 29, 18:19:29 GMT+0 - Identified - Sync jobs for connections with Source TikTok Marketing are failing with the following error message:
\`\`\`markdown
TikTok Marketing API rate limit exceeded.
\`\`\`
We have identified that cause of the incident and are working towards a resolution. In the meantime, to avoid this error, users can establish their own TikTok Auth App by \[following these steps\](https://docs.airbyte.com/integrations/sources/tiktok-marketing#step-1-set-up-tiktok-marketing). Once established, users can either utilize a \[Workspace Oauth Credential Override\](https://reference.airbyte.com/reference/workspaceoauthcredentials) API call or \[an Initiate OAuth for a source\](https://reference.airbyte.com/reference/initiateoauth) API call followed by an \[Update a Source and fully overwrite it\](https://reference.airbyte.com/reference/putsource) API call using the secretId generated from the Initiate Oauth step. 
Please \[reach out to Support\](https://support.airbyte.com/hc/en-us/requests/new) if you have any questions. Oct 29, 06:30:00 GMT+0 - Investigating - Sync jobs for connections with Source TikTok Marketing are failing with the following error message:
\`\`\`markdown
TikTok Marketing API rate limit exceeded.
\`\`\`
Our team is actively investigating the cause.

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