# Issues with phone calls impacting Mexico phone numbers

- Provider: [Aircall](https://down.guide/aircall)
- Level: confirmed
- Impact: Degraded
- lasted 49m
- started 2026-05-28 19:22 UTC
- Inbound Calls, Outbound Calls
- id: DWN-09e508bb5e
- Official page: https://stspg.io/gz6r8xj5k4l5

## Updates from Aircall
### 2026-05-28 19:22 UTC: investigating
We are currently investigating an issue with Mexico phone numbers.

### 2026-05-28 19:40 UTC: monitoring
The issue seems to be subscribed to a local carrier or local network and has returned to regular service. 
We continue to monitor the situation to ensure voice service remains stable.

### 2026-05-28 20:11 UTC: resolved
Voice service for Mexico phone numbers has been fully restored. The issue was isolated to a local carrier, which has since returned to normal operation.

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