# Issue on inbound/outbound calls

- Provider: [Aircall](https://down.guide/aircall)
- Level: confirmed
- Impact: Degraded
- lasted 2h 1m
- started 2026-05-15 05:15 UTC
- Inbound Calls, Aircall Workspace (Web), Outbound Calls +4
- id: DWN-20cbe358ba
- Official page: https://stspg.io/qfr1sh8b465w

## Updates from Aircall
### 2026-05-15 05:15 UTC: investigating
We are experiencing issues with Inbound/Outbound call actions on the Aircall App. Our team is working on this to fix the situation.
We will be updating this status page to keep you informed of the resolution progress.

### 2026-05-15 06:40 UTC: monitoring
We have implemented a fix, and you should now be able to action calls on the Aircall app. We will continue to monitor and provide another update as soon as more information becomes available.

### 2026-05-15 07:12 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-05-15 07:16 UTC: resolved
This incident is resolved. Inbound/outbound call actions on the Aircall app are fully functional.

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