# Errors saving E911 emergency location for some customers

- Provider: [Aircall](https://down.guide/aircall)
- Level: confirmed
- Impact: Degraded
- lasted 20m
- started 2026-07-15 15:43 UTC
- Numbers Management (Purchase, Porting, Compliance)
- id: DWN-2219e705ff
- Official page: https://stspg.io/m5lh71g0p9fv

## Updates from Aircall
### 2026-07-15 15:43 UTC: identified
Some customers may experience issues setting or changing their registered E911 emergency location at this time. Our carrier partner has identified a problem with their system that is causing this problem and they are currently working on a fix.

### 2026-07-15 16:03 UTC: resolved
Our partner carrier has fully resolved the issue and service is back to normal at this time

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